RETURN POLICY:
– Customers must file a request for a RMA (Return Merchandise Authorization) within 30 days after delivery for a refund.
– Products must be returned to our shipping hub at the buyers expense.
– Returned products are subject to a 25% Restocking Fee.
– Special orders cannot be returned.
– If the buyer purchased the products through a dealer, they must contact the the selling dealer or all order updates.
– We do not accept returns on any parts that have been used, modified, painted, or installed.
– All returned products are subject to 25% restocking fee.
– Original shipping and handling fees are not refundable.
– All products returned must be in the original shipping carton in the same condition as it was originally delivered or shipped.
– Only the original buyer may request for a return of products.
– Defective items may be exchanged for the same item only. Upon receipt of returned parts, C7carbon shall inspect the parts to determine their exact condition. If C7carbon does not accept the goods as being defective and/or returnable, buyer must accept any incurred costs.
– All returns, regardless of the underlying reason, must be sent shipping prepaid. Any returns sent shipping collect will be refused and returned to the buyer at his or her own expense.
– Refund will not be issued on returned products that are damaged on the way back to C7carbon.